Effective Date: [9/20/2026]
KJM Mechanical ("KJM Mechanical," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect through our website and during the course of providing our services, how we use that information, and the choices you have regarding your information.
By using our website or providing information to KJM Mechanical, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us through our website, scheduling forms, email, telephone, social media, or during the course of providing services.
Depending on how you interact with KJM Mechanical, this information may include:
Contact Information
Vehicle & Equipment Information
Service Information
Business Information
For commercial and fleet customers, we may collect additional information necessary to provide services, communicate with the business, prepare estimates, maintain service records, and manage applicable commercial or fleet accounts.
2. Information Collected Through Our Website
When you visit our website, certain information may be collected automatically by our website provider, GoDaddy, or through technologies necessary for the operation and security of the website.
This information may include information such as:
KJM Mechanical does not currently use Google Analytics, Meta Pixel, or similar third-party advertising or behavioral tracking tools.
Our website may use cookies and similar technologies that are necessary for website functionality, preferences, security, or other website operations.
Our website uses GoDaddy's cookie notification feature to provide visitors with information about cookies and available tracking preferences. GoDaddy states that its Website Builder cookie controls allow visitors to accept or decline certain tracking technologies.
3. Scheduling & Contact Forms
When you use our website to request service or contact KJM Mechanical, we may collect the information you provide through the applicable form.
Our scheduling form may request:
We use this information to respond to your request, determine service availability, schedule appointments, communicate with you, and provide requested services.
Submitting a scheduling or contact form does not guarantee that an appointment or repair will be accepted or completed.
4. Customer Communications
We may use your contact information to communicate with you regarding:
These communications are considered service-related communications and may be necessary to provide the requested service.
5. Promotional & Marketing Emails
KJM Mechanical may offer customers the opportunity to voluntarily subscribe to promotional or informational emails.
Marketing emails may include:
Customers will not be automatically subscribed to promotional emails solely because they submit a service request.
Where provided through our website, customers may separately opt in to receive promotional emails.
Marketing email subscriptions are optional and are not required to request or receive services from KJM Mechanical.
Customers may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the email or by contacting KJM Mechanical directly.
GoDaddy provides tools for businesses to obtain and manage customer consent for additional uses of information, including marketing communications.
6. Use of Customer Information
KJM Mechanical may use information we collect to:
7. Payments
KJM Mechanical does not currently accept or process payments directly through the website.
Payments may be made through payment methods offered by KJM Mechanical, which may include:
Payment information may be processed by the applicable payment provider. KJM Mechanical does not intend to collect or store full payment card numbers through its website.
GoDaddy's services include payment processing through GoDaddy Payments, which has its own privacy practices.
Intuit Quickbooks services include payment processing though Quickbooks, which has its own privacy practices.
8. QuickBooks & Business Records
KJM Mechanical uses QuickBooks for accounting, invoicing, financial recordkeeping, and related business functions.
Information provided during the service process may be entered into QuickBooks when necessary for these purposes.
This information may include:
QuickBooks and its applicable service providers may process information according to their own privacy policies and terms.
9. Email Marketing Services
KJM Mechanical may use GoDaddy's email marketing services to send promotional or informational emails to customers who have voluntarily opted in to receive them.
Email subscribers may receive communications regarding KJM Mechanical services, promotions, company updates, and other relevant information.
Marketing emails may contain standard email-management features, including unsubscribe functionality.
10. Information Sharing
KJM Mechanical does not sell or rent customer personal information for money.
We may share information when reasonably necessary to operate our business and provide requested services.
This may include sharing information with trusted service providers such as:
We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect the rights, property, safety, or security of KJM Mechanical, our customers, employees, or others.
11. Third-Party Websites & Links
Our website may contain links to third-party websites or services, including:
These websites are operated independently from KJM Mechanical.
When you click a link to a third-party website, you leave the KJM Mechanical website and become subject to that third party's privacy policy and terms.
KJM Mechanical does not control how third-party websites collect, use, or protect information.
12. Google Reviews
KJM Mechanical provides links to our Google Business Profile and Google Reviews for customer convenience.
Customers may voluntarily choose to leave a review or interact with Google's services.
Any information submitted directly to Google is governed by Google's applicable privacy policies and terms.
KJM Mechanical does not control information that customers voluntarily submit directly to Google.
13. Facebook & Instagram
KJM Mechanical may provide links to our Facebook and Instagram pages.
Interacting with KJM Mechanical through Facebook, Instagram, or other social-media platforms may result in those platforms collecting information according to their own privacy policies.
KJM Mechanical does not control the privacy practices of these third-party platforms.
14. Protection of Information
KJM Mechanical takes reasonable steps to protect customer information from unauthorized access, use, disclosure, or destruction.
However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.
Customers should avoid submitting highly sensitive information through website forms or ordinary email unless specifically requested by KJM Mechanical.
KJM Mechanical does not request sensitive information such as Social Security numbers, passwords, or full payment-card numbers through its website scheduling forms.
15. How Long We Keep Information
KJM Mechanical may retain customer and business information for as long as reasonably necessary for:
Information may be securely deleted or disposed of when it is no longer reasonably necessary for these purposes, subject to applicable recordkeeping requirements.
16. Customer Choices & Requests
Customers may contact KJM Mechanical to:
Certain information may need to be retained when required for legal, accounting, warranty, or business recordkeeping purposes.
17. Promotional Email Unsubscribe
Customers may unsubscribe from promotional emails at any time.
Each promotional email should provide an appropriate method for unsubscribing.
Unsubscribing from promotional communications will not prevent KJM Mechanical from sending necessary service-related communications, such as appointment confirmations, estimates, invoices, warranty information, or other communications directly related to an existing service relationship.
18. Children's Information
Our services and website are intended for general audiences and are not directed toward children.
KJM Mechanical does not knowingly request or collect personal information from children for the purpose of providing services or marketing.
If we become aware that we have unintentionally collected personal information from a child, we will take reasonable steps to delete the information when appropriate.
19. Privacy of In-Person Customers
This Privacy Policy also applies to information collected during the normal course of doing business with KJM Mechanical, including information provided by telephone, email, in person, or through service documentation.
Information collected during the service process may be used for service, scheduling, communication, accounting, warranty, and recordkeeping purposes.
20. Changes to This Privacy Policy
KJM Mechanical may update this Privacy Policy from time to time as our business practices, website features, service providers, or applicable legal requirements change.
When changes are made, the updated policy will be posted on this website with a revised effective date.
Customers are encouraged to periodically review this Privacy Policy for updates.
21. Contact Us
If you have questions about this Privacy Policy or how KJM Mechanical handles your information, please contact us.
KJM Mechanical LLC
Phone: 484-788-1039
Email: KJMmechanicalllc@outlook.com
Service Area: Allentown, Pennsylvania and surrounding areas
Effective Date: [8/23/2026]